CRNRSTONE fully endorses and complies with the Australian Privacy Principles (APPs) in the Privacy Act (1988) in relation to the handling of personal information. CRNRSTONE also complies with the Market and Social Research Privacy Code (2014) which sets out how the APPs are to be applied in relation to the collection, retention, use and disclosure of personal information in market and social research. This code is administered by ADIA (Australian Data and Insights Association) and adjudicated by the Australian Privacy Commissioner.

If you wish to download our Privacy Policy, please CLICK HERE

If you wish to enquire further about Privacy, please email:

Trust Mark

CRNRSTONE is accredited with Market Research Industry Trustmark.

The Trustmark is a seal of endorsement that ensures ADIA member companies are compliant with the highest ethical standards, particularly in regards to privacy. It also provides buyers of research the assurance that their data is protected.

There are three criteria ADIA member companies must meet to qualify for the Trustmark: adhering to the Market & Social Research Privacy Code and The Research Society (formerly AMSRS) Code of Professional Behaviour, and holding the International Standard for Market, Opinion and Social Research certification (ISO 20252).

ADIA members are awarded the Trustmark as part of their membership once they have met the strict criteria. To maintain the Trustmark, ADIA member companies will take part in an independent ISO audit, must comply with ADIA’s co-regulated privacy code and participate in ongoing member training.

Why is Privacy Important?

Important changes to the Privacy Act 1988 commenced on 12 March 2014. The changes include a new set of Australian Privacy Principles (APPs) that will regulate the handling of personal information by Australian Government agencies and some businesses.

  • The Australian Privacy Principles (APPs) apply to all public and private sector businesses with a turnover of more than $3million per annum OR
  • Anyone that discloses personal information about another individual to anyone else for a benefit, service or advantage, or
  • provide a benefit, service or advantage to collect personal information about another individual from anyone else without the consent of the individual to whom the personal information relates.
  • If they are a contracted service provider for a Commonwealth contract (whether or not they are an actual party to the contract).  This includes if they are a subcontractor for the government contract.

The reforms to the Act also greatly expand the powers of the Office of the Australian Information Commissioner (OAIC). The civil penalties for non-compliance have drastically increased, with companies now facing a $1.7 million penalty for serious or repeated interferences with privacy, and individuals being liable for up to a $340,000 penalty for similar breaches.

For further clarification visit: